Frequently Asked Questions
Everything you need to know about shopping with Altman Luggage.
What is Altman Luggage's return policy?
We offer a 30-day return policy on all unused items. Products must be returned in their original packaging with all tags attached to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.
Are your products covered by a warranty?
Most of our premium luggage brands come with a manufacturer's warranty that covers defects in materials and workmanship. Specific terms vary by brand.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I know if a suitcase meets carry-on requirements?
Each product page includes detailed dimensions. We recommend checking with your specific airline, as carry-on size restrictions can vary.